Support

We are happy to help. The fastest way is the contact form. Please include your shop name and what you were doing. We reply within two business days (Sydney time).

Common questions

How do I invite someone to my shop?

Open Team, tap Invite someone, choose a role, then send an email invite or show a one-time QR code. The code works once and expires.

I forgot my password

Ask your shop owner, or contact us from the email address on your account, and we will help you get back in.

How do I delete my account?

See Delete your account.

Is JPOS tax or accounting advice?

No. See the Terms and Disclaimer. Please check payroll, GST and tax figures with your accountant.